Heartbleed: how are you affected

This article was originally published on the Dolphin Worxs parent company site at http://www.dolphinworxs.com/blog/2014/04/14/heartbleed-are-you-affected/ in April 2014.

On April 7th 2014 , the news broke about a flaw in a technology called OpenSSL. OpenSSL is a widely used open source technology which underlies much of the security on the internet.

HeartBleed ; the key info for DolphinWorxs Clients
HeartBleed ; the key info for DolphinWorxs Clients

What happened at Dolphin HQ this week?

Your site is hosted on Amazon Web Services, when we became aware of Heartbleed this week, we immediately began work on identifying if there were any gaps in our security and if AWS (Amazon Web Services) was affected by Heartbleed. Amazon have provided patches to the services that are affected, and subsequent to these patches being installed, we have fully replaced all digital security certificates and recommend that if you have not changed your password since Sunday April 13th, that you do so as soon as possible.

You can find out how to change your password at this article on our help manual

So, tell me in English why I need to change my password?
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Why a “No Apologies” mentality might work for your business.

Not too long back I had some miscommunication problems with a service provider.

I use the word ‘miscommunication’ rather loosely and euphemistically to be truthful. I’m trying to be positive about it.

If I was being blunt, I would say that they never listened to me. I was never heard. They attempted to make decisions on my behalf, and really, just never got to the point where they understood why I was so annoyed with them. Which leads to my second big issue in our relationship. Assumptions. In order to explain, I’ll need to digress slightly into some background on our company.

Shake and Make up?
Shake and Make up?

I’m an avid student of e-marketing, normal marketing, and any other kind of marketing. I devour article’s books, blogs, LinkedIn discussions and any other type of advice I can lay my hands on. This is a necessity, as a business owner, CEO and entrepreneur, I am the head of the marketing department. I have no formal training or education in marketing, so it’s really up to me and my own discipline to find out how to do things; and then make it work. Sink or swim baby. Sink or swim.

So I know all that stuff about the personal touch, how a handwritten note makes all the difference for example. Or congratulating someone with flowers when an event happens. If you’re a local or small business owner then you are perfectly positioned to know about these events, because you generally know a good portion of your clients personally, and behaving like a human being makes doing business with you a pleasant experience.
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Who knew networking could save Rhinos ?

Saturday 22 March was our first Networking Tea ; aptly named the Autumn Networking Tea.

A resounding success on all fronts despite some minor hiccoughs at the venue with the start.

 Helen Ronnenberg from Melbourne signing a Speak out for Rhinos letter
Helen Ronnenberg from Melbourne signing a Speak out for Rhinos letter

By all accounts , all the ladies and gents found good value in the Tea; not only in the interesting networking opportunities that presented, but also in our guest speakers who offered many helpful tips and interesting information for the home-based or small business entrepreneur. Much appreciation and thanks go to Barb Scott from Admin Angels and Gail McTaggart from GM Mortgage Services for sharing their thoughtful insights. And a hefty thank you to Sheridan Morris from Well Said & Associates, our MC for the day.

Sheridan , our MC provided a lovely touch of class to the event
Sheridan , our MC provided a lovely touch of class to the event

Ultimately though, the goal was to raise awareness about what’s really going on with Rhino Poaching, and to take the picture which is so pivotal to the Breaking the Brand campaign. Our 35 strong speak out for Rhino’s “selfie” (pictured below), courtesy of Melani’s Photography.

35 + Speak Out letters, signed and ready for posting to the Embassy of Viet Nam in Canberra
35 + Speak Out letters, signed and ready for posting to the Embassy of Viet Nam in Canberra

Find out more about Breaking the Brand, and how you can help by writing to the Vietnamese Embassy in your country.